Retupmoc IT Services
For all your Home and Business Computing Needs
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Computer Upgrades

Buying a new computer might seem like an easy, quick fix solution, when your current computer is running slow, however our technicians can show you how an upgrade can extend the life of your current hardware at a fraction of the cost.

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Computer Repairs

Do you have a computer at home that no longer works, or works but is very slow?  Don't throw it out and buy a new one, you may be abe to have this machine repaired or upgraded at a fraction of the cost.

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In-Home Support

Worried about unplugging all those cables from the computer to take it in for repair, concerned you will not be able to put them all back in the correct place? Retupmoc can remove at least that headache for you, we offer in-home support where we come to you. We are able to fix most issues without the need to remove your computer. This allows the quickest return time of you being able to get back to work or play, on the device, be it a desktop computer, laptop, tablet or phone.

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Phone Support

Our remote and telephone support is ideal for home users that need a fast, cost effective response to their computer support issues.

In many cases we can instantly work on most hardware and software problems using the latest technology to securely connect to your computer via the Internet. Using our remote access tools, we will see exactly what you see as we operate your computer remotely. This allows us to discuss the issue, diagnose the fault and resolve the problem without the need to be on site. Minimise your downtime and pay only for what you need when you need it.

Consolidate Information

Do you have data everywhere? In today's age of cheap storage, and cloud storage, it is easy to spread your data across multiple devices and locations. Whilst if done correctly, this can be a good back up strategy, if left unchecked, the data becomes a spaghetti mess. Resulting in you needing to hunt across several devices or locations for the current file, with the chance of finding and updating an older version, or just not being able to find the document/photo in question.

Read more: Consolidate Information

Anti-Virus and Security Solutions

You don't have anything anyone would be interested in, so you don't need to worry about security?

Wrong.

Even if you have nothing of interest, you still need to ensure your computer is secure.

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Data Recovery and Backup

Crashed hard drive? Dead USB Key? Don't have a current backup?

Let the dedicated team at Retupmoc assist in recovering the data stored on these devices. Most crashed hard drives and USB keys still hold the data, it just may be that you are not able to easily get to it.  Here at Retupmoc we can scan the devices for specific files or photos, or just restore all the data that can be restored. This includes if you have had a virus that has removed data, or accidentally deleted data.

Read more: Data Recovery and Backup

Hardware and Software Installation

Have you recently got a new printer, or other hardware, and are struggling to install and configure it correctly? The team here at Retupmoc can assist in the installation and configuration of most computer hardware.

Read more: Hardware and Software Installation

Computer Training for Seniors

Don't let age be a barrier to learning IT.  At Retupmoc we take pride in our ability to remove the “geek speak” from IT training. Whether your new computer, phone, tablet or smart TV is getting the better of you, we provide the training you need, we also offer these to Seniors at a discount.

We can tailor the training to your specific requirements, or provide general training in the use of the computer, phone, tablet etc.

We offer individual one-on-one training as well as group training.  So get a few friends together and all learn at the same time.

Read more: Computer Training for Seniors

Computer Services for Seniors

As with all of our home services, we also offer these to Seniors at a discount.  Rest assured that all of our Home Service technicians hold current Working With Vulnerable People cards (Police Checks).

Have one of our friendly technicians come to your home and address any issues that you have with your IT equipment;

  • phone,
  • tablet (iPad),
  • printer,
  • scanner,
  • digital camera,
  • laptop,
  • desktop or
  • any other computer equipment.

Smart TV Installation and Training

Do you own a Smart TV, or thinking about purchasing one?

Are you not sure what you can do with your TV, apart from watching live TV?

Read more: Smart TV Installation and Training

Data Transfer

Keeping your data succinct and up to date is essential if you want to easily and quickly find information.

Have you recently upgraded to a new computer, got a tablet (Android or iPad) and require information/files to be copied to the new device, if so, we are able to help.

Read more: Data Transfer

Malware Removal and Protection

Malware is the fastest growing concern for both home and business users security.  Let the team at Retupmoc ensure that you are as protected as you can be from the threat of malware, or if you are already infected, let us remove the malware and clean your PC.

Malware is a general term used to refer to software that is installed on a users computer that is malicious.  This includes viruses, trojan horses, spyware and ransomware.  These programs range from inconvenience to the user, through to total loss of data.

Read more: Malware Removal and Protection

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All trademarks are the property of their respective owners.

© 2023 Retupmoc IT Services - ABN 40 418 468 242

Phone: 02 6160 4454
Hours
: Mon-Fri 7am-7pm

Sat: 7am-5pm